Jackie

[Jackie]

It still doesn't let me access to your site https://prnt.sc/ozy5qc

Do you have the cache plugin on your site? We have changed the source code via the FTP but it doesn't change to front-end.

Please check it and let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, admin and FTP account.

We will help you check the shortcode display again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

Sorry for the late response.

As I see, you should add the shortcode and use the product tabs layout as this http://demo.yolotheme.com/plugins/products_layouts/products-tabs/

When you click to product tabs, it will show the listing product as you want.

Please check it and let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

We have added the custom CSS to help you show the background video on the mobile.

Please check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

I still can't access your site admin. But you can try the custom CSS below.

.yolo-header .navbar-wrapper .yolo-wrap-menu.fixed_top.affix .navbar-header .yolo-logo-fixed {
     width: 200px;
     height: auto;
     transform: translateY(15px);
}
.yolo-header.header-3 .yolo-wrap-menu.affix .yolo-main-menu .navbar-nav { text-align: right; }
header .yolo-wrap-menu.fixed_top.affix .yolo-main-menu ul li > a { padding-left: 5px; padding-right: 5px; }

Please try it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Please give us your site URL, we will help you check it again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

As I see, you can create a page and using the blog shortcode to show the correct blog category as you want. Then assign the page to the menu.

Please check it and let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Please give us your site URL, admin account info. We will help you import the revolution slider to your site.

Or you can get the slider demo in our full package.

Please check it and let us know again.

Thanks.

Add New Note to this Reply

[Jackie]

Hi again.

Sorry for the late response.

With the car mini on the menu item, we only count the product name, not the product quantity. If the client wants to know the correct quantity, they can click to the cart item. It will show the product with quantity.

That is our mini cart process. We will consider changing the logic of mini cart on the next time.

Thanks.

Add New Note to this Reply

[Jackie]

Sorry, my IP is 123.24.178.90

For the Instagram limit, we have the option to get the total image display via the shortcode. You need to input the image want to show via the shortcode.

Please check it again.

https://prnt.sc/ozqk11

Thanks.

Add New Note to this Reply

[Jackie]

Yes, please check it and give us the wp-admin link again.

Thanks.

Add New Note to this Reply

[Jackie]

This reply has been marked as private.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

Yes, we will check and refund money for you soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site URL, admin account? We will help you check it again.

Or if you want to refund the money, please send a request to Envato, we will check it and progress it soon.

Thanks.

Add New Note to this Reply

[Jackie]

Hi.

Thank you for contacting us and sorry for the late response.

We have checked your site and fixed the issue for blog heading page. The issue from the config at Theme options/ Blog/ Blog Archive Title.

Please check it and let us know again if you still have the issue.

Thanks.

Add New Note to this Reply

[Author]

Posts