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7 years, 11 months ago in reply to: Warning: Illegal string offset 'url' in /home/eiiubwx6b71e/public_html/wp-conten #14774
Hi,
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
Don't worry about that, this just notices message from your WP.
If still have the issue, please give us your site URL, admin account. We will help you check it again.
Thank you.
Jackie.
Hi Again.
I found the issue from your caching on your site. I just update the jquery for the header and it working again.
Thank you.
Jackie.
Hi Again.
Yes, we have changed the page layout at Theme options/ Setting Page/ Layout as the screenshot https://prnt.sc/ii43hn
Please check it again.
Thank you.
Jackie.
7 years, 11 months ago in reply to: Visual composer not working in footer / Header font wont change #14768Hi,
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
We have checked your site and the footer block, header still work fine.
If still have the issue, please let us know again, don't forget to give us some image about that.
Thank you.
Jackie.
7 years, 11 months ago in reply to: Shop is empty, shows the number of products that should be there #14767Hi,
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
Please give us your site URL, admin account? We will help you check your site again.
Thank you.
Jackie.
Hi,
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
For footer block, please check it on the Bestruct/ Footer blocks as the screenshot https://prnt.sc/ii40zp
Thank you.
Jackie.
Hi.
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
Are you mean activate WPBakery Page Builder https://prnt.sc/ii3x75?
Sorry, we can't provide the license code for that plugin. We just provide the latest version of this plugin via install and the package. You still can use the plugin without register purchase code.
Thank you.
Jackie.
7 years, 11 months ago in reply to: CANNOT IMPORT DEMO – "Import all widgets successfully, please wait process posts #14764Hi.
Thank you for contacting us.
Can you give us your site URL, admin account? We will help you check the issue again.
Thank you.
Jackie.
Hi.
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
With the variable product, the price will be change when you select the attribute option as the screenshot https://prnt.sc/ii3vdw
Please check our theme again.
Thank you.
Jackie.
Hi.
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
With the header 2, we just have sticky for navigation, not the logo. If you want to add the logo on the sticky, we can help you add the custom code to make the logo appear on the left of navigation on the sticky.
Please give us your site URL, admin, FTP account. We will help you check it again.
Thank you.
Jackie.
Hi.
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
Maybe you should check the purchase code verify at Sofani/ Dashboard again.
Thank you.
Jackie.
Hi again.
Thanks for contacting us.
We are so sorry for late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
If your site has the custom code or style, you should do not update the theme to avoid missing.
With the cart layout, please give us your site URL, admin, FTP account again. We can help you check and change the layout of your site.
Thank you.
Jackie.
7 years, 11 months ago in reply to: yolo-motor/woocommerce/single-product/product-image.php version 3.1.0 is out #14759Hi.
Thank you for contacting us.
Yes, the WooCommerce have a new updated version. We will check and release the new version soon.
Don't worry about that.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
Maybe you forget to verify the purchase code.
Please check and register the purchase code again on the Yolo Motor/ Dashboard.
Thank you.
Jackie.
7 years, 11 months ago in reply to: Overflow pages to be stuck and not able to scroll outside view left and right #14757Hi Andreas.
Thank you for contacting us and sorry for the late response. Because we had a lunar new year one week so we cannot help you. Hopefully, you can understand for us.
As I see, you want to stick the element of website content when scroll down. Maybe the article can help you do it
https://www.frip.in/floating-sticky-widget-wordpress-plugin/
Please try it again.
Thank you.
Jackie.
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