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Hi.
Thank you for feedback us.
We have checked your site again and everything fine.
Maybe have some conflict with another plugin and you have updated the plugin.
Please check it again.
With our support email, we will check it.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
This is portfolio post type. If you don't have portfolio shortcode on the home page, it will don't redirect to this page.
Please check it again.
Thank you.
Jackie.
8 years, 8 months ago in reply to: About us content is dissapeared after migrating to main domain. #12543Hi.
Thank you for contacting us.
We have fixed that issue on your site because your server used PHP 5.4, that is why some function can't work.
We have changed your PHP version to 5.6 and everything fine.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
To activate the Revolution plugin, you need to purchase this plugin from Codecanyon as purchase our theme
https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380
You don't need the purchase code to activate this plugin, this code just uses for auto-update function.
We always provide the latest version of all our plugin.
Don't worry about that.
Thank you.
Jackie.
Hi Again.
Thank you for feedback us.
Sorry, the Save & Generate CSS button in the old version. We have included this function to Save button function. It will auto-generate CSS when you change some color attribute.
Don't worry about that.
Thank you.
Jackie.
Hi Again.
Thank you for feedback us.
We have added the custom CSS to help you hide the trainer content.
Please check it again.
Thank you.
Jackie.
Hi Again.
To change the background heading image of each page, please go to edit page and scroll down, you will see the page options, select page title tab and enable custom background image https://prnt.sc/h0fopa - where you can change the heading background image as the page http://feelchillexperience.com/collaboradors/
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
Can you give us your site admin account?
We will help you check the issue again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
We have checked and fixed that issue on your site.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
We have added the CSS to help you fix the issue with the header because your header has so many items.
Please check it again.
Thank you.
Jackie.
Hi.
Thank you for contacting us.
We have fixed that issue on your site.
Please check it again.
Thank you.
Jackie.
8 years, 8 months ago in reply to: Making Color variable attribute and size variable attribute like on theme demo #12533Hi.
Thank you for contacting us.
It just is a variable product, please set your variable as you want, it will show the demo.
If still not work, please give us your site URL, admin account. We will help you check it again.
Thank you.
Jackie.
Hi.
Thank you for feedback us.
We have checked your site and everything fine. We trying to change primary color and it still works.
Please check it again.
Thank you.
Jackie.
8 years, 8 months ago in reply to: split header does not load elements on the left and footer editor does not load #12531Hi.
Thank you for contacting us.
#1. Can you give us your site URL, admin account? We will help you check it again. And don't forget to set private reply for the site info. It will help you protect your site.
#2. Maybe you forget to enable Visual Composer for footer block post type, please go to Visual Composer/ Role manager/ Post type: select custom and check to footer block.
Please check it again.
Thank you.
Jackie.
Hi again.
Please check the FTP account again. It doesn't work.
Thank you.
Jackie -
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