Jackie

[Jackie]

Hi Again.

Please check the FTP again, I can't access to your site.

And please give us your admin account too.

Thank you.

Jackie.

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[Jackie]

Hi Again.

We have fixed that issue on the last version. Don't worry about that in next time.

Thank you.

Jackie.

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[Jackie]

Hi Again.

I have installed the dummy data to your site.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked your site and found the issue with site domain.

https://prnt.sc/gye1cq

That is why your source code can't get the source code.

This issue also happens when you use default WordPress theme.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi Again.

I have updated your theme and plugin to the latest version to fix some issue.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi Again.

Sorry for the late response.

I have access to your File manager, but the admin account has changed. Are you change the admin password?

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

#1. you need to create Mega Menu Tab widget with Yolo Post thumbnail widget as this https://prnt.sc/gwdem1

#2. Go to menu manage, enable the Mega menu for top level first.

https://prnt.sc/gwdf0t

and on the submenu, select the menu widget on step 1 https://prnt.sc/gwdf0t

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

Can you check the FTP account info again? We can't access to your site.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

We have check your site and found the issue with PHP setting it to small.

That is why you can't install the visual composer or revolution slider to your site.

https://prnt.sc/gwcpwj

You can refer the article to increase your setting fit with your site.

Recommended PHP Configuration Limits

To install the dummy data, you need to install yolo-sofani-framewok plugin first then increase the PHP setting. Because it effects to response time on your site when getting the image from our server.

And with purchase code, can you check the cURL on your server. It needs to enable this function.

Please check it again.

Thank you.

Jackie.

 

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[Jackie]

Hi Again.

Thank you for feedback us.

We have fixed the issue on our server.

Now your purchase has activated.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi Again.

Thank you for feedback us.

We have fixed that issue on our server. Now you can verify the purchase code.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi Again.

Thank you for feedback us.

We have fixed that issue on our server. Now you can verify the purchase code.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi Again.

Thank you for feedback us.

We have fixed that issue on our server. Now you can verify the purchase code.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

We have added the purchase to your site and validated this code.

Please check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

We have added the purchase to your site and validated this code.

Please check it again.

Thank you.

Jackie.

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