Jackie

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Viewing 15 posts - 4,261 through 4,275 (of 5,032 total)
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  • 8 years, 10 months ago in reply to: Can't change background color of sticky menu #10939

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    #1. Please check the header sticky option again, maybe you select inherit for header sticky scheme. http://prntscr.com/gbgdgb

    This options will get the default color of the header for sticky. Please select to gray/ light/ dark, because your main header is transparent.

    Or you can add the custom CSS

    html header.header-8 .yolo-header-nav-wrapper.sticky-on {
    background-color: color;
}

    Thank you.
    Jackie.

    8 years, 10 months ago in reply to: Woo Featured product problem #10938

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin, FTP account? We will help you check that issue again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Problems after import data #10937

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin account?

    We will help you check that issue soon.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Can´t see top bar #10936

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    We have checked and helped you show the topbar to the homepage, because we also have an option at page option to show/hide topbar content http://prntscr.com/gbg8a6

    And to setup for your topbar, please check at theme options/ header/ topbar

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Can´t see top bar #10935

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    We have checked and helped you show the topbar to the homepage, because we also have an option at page option to show/hide topbar content http://prntscr.com/gbg8a6

    And to setup for your topbar, please check at theme options/ header/ topbar

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Issues saving product block #10934

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have access your site and found that issue.

    Can you check the FTP account again? It doesn't work.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Hello! #10933

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We have checked your site and see that issue.

    Can you give us your FTP account? We need to check your source code again.

    Thank you.

    Jackie.

     

    8 years, 10 months ago in reply to: Logo on header, very small #10932

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    To fix that issue, please reduce the logo padding attribute and save & generate CSS again. http://prntscr.com/gbfvyd

    It will make your logo bigger.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Excerpt formatting not working #10931

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Yes, we have checked conditional for the past event. You can check the code at this file

    kidzone/wp-content/plugins/yolo-kidzone-library/admin/vc_extension/shortcodes/yolo-events.php

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Second shop page not working #10930

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    But the FTP doesn' correct. Please check it again, and remember setup private reply for your site info message.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Excerpt formatting not working #10903

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    We have fixed that issue on your site. Also, help you hide the buy ticket button for past event.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Different header options #10902

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Please check your page options again, we have an option at page options to get the header style http://prntscr.com/gazye9.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Translation #10898

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi Again.

    Thank you for feedback us.

    Can you give us your site URL, admin account?

    We will help you find and translate this keyword again.

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Excerpt formatting not working #10894

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for feedback us.

    We got the access to your site but not found the issue.

    Can you give us the link or some image about that?

    Thank you.

    Jackie.

    8 years, 10 months ago in reply to: Excerpt formatting not working #10892

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5128

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin account? We will help you check that issue again.

    Thank you.

    Jackie.

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