Forum Replies Created
-
Posts
-
Hi Yoni.
Thank you for waiting for us.
I have added Heebo font for your site.
Now you can check it and let me know again if still have any issue.
Regards.
Jackie.
Hi Yoni.
Thank you for waiting for us.
We have fixed this issue with product gallery at product details page.
You can check it and feedback us again if still have any issue.
Regards.
Jackie.
Hi, Igorst.
Thank you for your waiting for us.
I have fixed this issue with yolo product tab. Now your site comes back and this shortcode works fine.
The issue from some function conflicts with the latest version of some plugin.
Regards.
Jackie.
Hi San.
Your site come back and product category work.
Please check it and let me know again if still have issue.
Regards.
Jackie.
Hi Again.
I still can't login to your FTP account. Maybe issue from my IP. Can you check my IP again?I can't use Filezilla to access your FTP.
I can't use Filezilla to access your FTP. Or you can give us your cPanel account
Regards.
Hi San.
We just update our plugin Sofani-framework to latest version 1.0.3. And this site down. Maybe have some conflict.
Can you check your FTP account again? I can't access to your site. My IP address is 42.112.233.3
Please unlock my IP for this domain.
Regards.
Jackie.
Hi Igorsrt.
Thank you for feedback us.
Yes. I have checked your site and saw the issue with product category tabs.
Can you give us your FTP account? I have to changed something on your site and it response error.
Now I can't go to your site again.Please check it and let us know soon. I'll help you fix this issue soon.
Regards.
Jackie.
Hi, sandadesign
We have got access to your website then tried to check this issue. But your website is working now.
Please give us your FTP account privately. We will check the issue as soon as possible for you.
Best Regards,
YoloTheme
Hi, again canyasa
Thanks for contacting us.
Please give us your admin account privately. We will access your Dashboard then configure the example shop page and variable product for you.
Best Regards,
YoloTheme
Hi, canyasa
Thanks for contacting us.
Currently, we don't have the option to hide subcategories on the top filter as you want.
But we will consider this feature then try to add it on the newest version of the Sofani theme.
We are sorry for any inconvenience and thanks for your understanding.
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
We have got access to your website then add Custom CSS segment on Theme Options > Custom CSS& Script > Custom CSS to help you to fix this issue:
`.yolo-footer-wrapper.home-1 .contact-list li a:before {
content: none;
}
.yolo-footer-wrapper.home-1 .contact-list li a,
.yolo-footer-wrapper.home-1 .contact-list li a:hover {
padding-left: 0;
}
.yolo-footer-wrapper.home-1 .contact-list li a:hover:before {
content: none;
padding-left: 0;
}`
Now it works fine.
Please check, then feedback to us soon.
Best Regards,
YoloTheme
Hi Again.
I have fixed this issue with email on the contact page.
Please check it and feedback us again if still have the issue and note all your issue in one ticket.
Regards.
Jackie.
Hi Again.
I found your issue and helped you add custom CSS to theme options to fixed this issue with sticky logo.
You can go your site to check it again.
Regards.
Jackie.
Hi Again.
This is CSS issue. We will help you check it soon if you can give us your site.
Regards.
Jackie.
