Jackie

[Jackie]

I'm sorry, this is our mistake, I'm didn't check at front-end.

Now it works fine. You can input your data to this shortcode.

Regard.

Jackie.

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[Jackie]

Hi Max.

Okay I fixed this error issue for map shortcode.

Check it and let me know again if still have the issue.

Regards.

Jackie.

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[Jackie]

Hi Max.

Thank you for waiting us.

We have fixed this issue for saving HTML at yolo icon box shortcode.

Now you can input HTML content for description.

Please check it and let me know again if still have the issue.

Regards.

Jackie.

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[Jackie]

Hi Yoni.

Thank you for waiting for us.

I have helped you fixed issue with RTL language.

Please check it and let me know again if still have issue.

Regards.

Jackie.

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[Jackie]

Hi Again.

We have fixed this issue with maps on the event page.

Now it works fine. You can check it and let me know again if still have issue.

Regards.

Jackie.

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[Jackie]

Hi Max.

I have checked your site and found issue with yolo icon box shortcode.

This shortcode can't save HTML content for description. I think issue from your PHP setting.

Can you help me change some config as below?

1. update your PHP version to higher, example 5.6

2. Increase some PHP value.

- PHP post max site.

- PHP time limit.

- PHP Max input vars.

Read my article knows more https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

After change it. Let me know again. I'll help you display HTML content for this shortcode.

Regards.
Jackie.

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[Jackie]

Hi Yoni.
Thank you for feedback us.

Can you tell me how to access your source code with this account? I used Filezilla to access your FTP account but it not works.

Please note
Host:?
username:?
Password:?
for me again.

Regards.

Jackie.

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[Jackie]

Hi Dscaves.

Thank you for feedback.

I have checked your site info and found issue with your server setting.

1. PHP version 5.4, you should update your PHP version to higher to make some function work well.

2. PHP setting. I have turned on debug log on your site and get message
[16-Nov-2016 03:16:55 UTC] PHP Fatal error:  Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/ourfarmjourney/public_html/thediyfarmer.com/wp-content/themes/yolo-begreen/functions.php on line 48

you should read this article https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/ and increase your PHP setting to make site fit with my theme.

Check it and let me know again.

Regards.

Jackie.

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[Jackie]

Hi Svetlana.

I'm Jackie from YoloTheme.

I have checked your site and found your issue because old version 1.0.2 of our plugin yolo-sofani-framework has a conflict with visual composer. I have updated this plugin to 1.0.3 version to fix this issue and slow site.

Now your site works fine. http://prntscr.com/d7tfif Please check it and let me know again if still have issue.

Regards.

Jackie.

 

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[Jackie]

Hi Picaportemx.

Thank you for waiting for us.

We have updated your site to fixed issue with google map. Please go to your customzier/ site enhancement / add your Google API key. Then go to event drag/ drop to choose map location and save again.

It will make your map work. If still not work, please give us your site wp-admin account, we will help you check it again.

Regards.

Jackie.

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[Jackie]

Hi Yoni.

Thank you for feedback us.

1. I have helped you fixed the issue with image quality because your woo commerce product image setting to small. I have helped you change this value fit with your site. You can go to
woocommerce setting/ products/ display to see the setting

as my screenshot http://prntscr.com/d7fvw4

2. With the related product, because this old product doesn't support RTL when you choose RTL language, we need to add something code. But have an issue when editing code on your site.
Can yo give us FTP account? We need to access your site to edit source code.

Regards.

Jackie.

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[Jackie]

Hi again.

Thank you for feedback us.

We have updated version to fixed conflict issue our plugin with visual composer makes site loading slow.

Can you help me update this theme and check it again? If you can't, we can help you do it.

Today, I have to go to your site, but this site can't be reached. Are you doing something?

Please give us your site info, wp-admin, FTP account. We will help you check it.

Regards.

Jackie.

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[Jackie]

Hi Again.

Thank you for waiting for us.

I have checked your site and found issue with PHP DOM Document class.

<span style="color: #000000; font-family: Consolas, Monaco, monospace; white-space: pre-wrap;">[12-Nov-2016 02:41:59 UTC] PHP Fatal error: Class 'DOMDocument' not found in /home/casthera/public_html/wp-content/plugins/yolo-sofani-framework/includes/importer/parsers.php on line 61

Can you contact your hosting provider and install php-xml as some article below?

https://gistpages.com/posts/php_fatal_error_class_domdocument_not_found

https://vanillaforums.org/discussion/22002/solved-fatal-error-class-domdocument-not-found-in-var-www-html-community-answers

Please check it and re-import demo again.

If still not work, please let me know, I'll help you check it again.

Regards.
Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

Can you give us your site info and wp-admin account? I'll help you debug this issue soon.

Regards.

Jackie.

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[Jackie]

Yes sure, you will make option to turn on off in this shortcode in next version.

Regards.

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