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Hi Svetlana.
I'm Jackie from YoloTheme.
I have checked your site and found your issue because old version 1.0.2 of our plugin yolo-sofani-framework has a conflict with visual composer. I have updated this plugin to 1.0.3 version to fix this issue and slow site.
Now your site works fine. http://prntscr.com/d7tfif Please check it and let me know again if still have issue.
Regards.
Jackie.
Hi Picaportemx.
Thank you for waiting for us.
We have updated your site to fixed issue with google map. Please go to your customzier/ site enhancement / add your Google API key. Then go to event drag/ drop to choose map location and save again.
It will make your map work. If still not work, please give us your site wp-admin account, we will help you check it again.
Regards.
Jackie.
Hi Yoni.
Thank you for feedback us.
1. I have helped you fixed the issue with image quality because your woo commerce product image setting to small. I have helped you change this value fit with your site. You can go to
woocommerce setting/ products/ display to see the settingas my screenshot http://prntscr.com/d7fvw4
2. With the related product, because this old product doesn't support RTL when you choose RTL language, we need to add something code. But have an issue when editing code on your site.
Can yo give us FTP account? We need to access your site to edit source code.Regards.
Jackie.
Hi again.
Thank you for feedback us.
We have updated version to fixed conflict issue our plugin with visual composer makes site loading slow.
Can you help me update this theme and check it again? If you can't, we can help you do it.
Today, I have to go to your site, but this site can't be reached. Are you doing something?
Please give us your site info, wp-admin, FTP account. We will help you check it.
Regards.
Jackie.
Hi Again.
Thank you for waiting for us.
I have checked your site and found issue with PHP DOM Document class.
<span style="color: #000000; font-family: Consolas, Monaco, monospace; white-space: pre-wrap;">[12-Nov-2016 02:41:59 UTC] PHP Fatal error: Class 'DOMDocument' not found in /home/casthera/public_html/wp-content/plugins/yolo-sofani-framework/includes/importer/parsers.php on line 61Can you contact your hosting provider and install php-xml as some article below?
https://gistpages.com/posts/php_fatal_error_class_domdocument_not_found
Please check it and re-import demo again.
If still not work, please let me know, I'll help you check it again.
Regards.
Jackie.Hi.
Thank you for feedback us.
Can you give us your site info and wp-admin account? I'll help you debug this issue soon.
Regards.
Jackie.
Yes sure, you will make option to turn on off in this shortcode in next version.
Regards.
Hi.
To remove an "Info Window" on the map, please go to file direction
/plugins/yolo-sofani-framework/includes/shortcodes/gmaps/templates/show_map.php & toggle_button.php
remove or comment this code below
// var info_window = '<div class="map-info">'+ // '<div class="info-image">'+ // '<img src="<?php echo wp_get_attachment_url( $info_image );?>" alt="">'+ // '</div>'+ // '<div class="info-address">'+ // '<p>'+ // '<?php echo esc_js($info_title); ?>'+ // '</p>'+ // '</div>'+ // '</div>';Please check it and let me know again.
Regards.
Jackie.
Hi Again.
Thank you for waiting for us.
I have added some custom CSS to make your product image width auto.
Please check it and let me know again.Regards.
Jackie.Hello Nico.
With issue with the try theme, please add PHP function file to the child-theme folder. This file will help you overwrite CSS at main theme. Please unzip first to do this.
Regards.
Jackie.
Hi Amirmacgad,
I have fixed issue with header style for all page on your site.
Now you site have the same header.
With product image at product details page, do you want to small size for this image?
Please confirm this again, we will help you do it.
Regards.
Jackie.
Okay, now Save & Generate CSS button works fine. You can check it again.
Regards.
Okay, now sticky background color changed to red color as you want.
Please check it again.
Regards.
I can't access to your site with this FTP account.
Please help my check it again. My IP address: 113.190.233.73
And how to access your FTP account?
