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Hi.
I have checked and fixed the star rating display issue. Now you can see the star when hovering or clicking.
Please recheck it.
Thanks.
Hi.
I have checked and added the home page to your site. If you need to add any section to your site. Please let us know again.
Thanks.
Hi.
Thank you for contacting us.
For the header menu issue, you can reduce the menu item spacing or reduce the logo width. https://prnt.sc/kO_CmNJCPeJg
To reduce the menu item spacing, please go to theme options/ header/ header 3 options ( you are using header 3 ) and reduce the Navigation distance to 5 px, that will help you fix that issue. https://prnt.sc/a-6aOB1ljVt3
Please recheck it.
Thanks.
2 years, 5 months ago in reply to: critical error, plugins rolled back to old version after successful update. #30078Hi.
Thank you for contacting us.
As I see the issue from the WooCommerce payment plugin:
An error of type E_ERROR was caused in line 1906 of the file /home4/vl97sypt/public_html/wp
<wbr />-content/plugins/woocommerce-<wbr />payments/includes/wc-payment-<wbr />api/class-wc-payments-api-<wbr />client.php
Did you contact the plugin author to check about that issue?
Please get in touch with the plugin author first. Maybe they can help you fix the issue.
Thanks.
Hi.
Thank you for contacting us.
We have checked the site and don't have that issue.
Please give us your site URL, admin account. We need access your site to help you check that issue.
Thanks.
Hi.
We have checked and fixed the gap issue on your site. We also fixed the mobile responsive issue.
Please recheck it.
Thanks.
Hi.
I have checked and helped you add the mega menu, shop page, and projects to the menu item.
The shop main page is the shop page.
Please recheck it.
Thanks.
Hi.
We have checked and fixed that issue on your site.
Please recheck it.
Thanks.
Hi.
Thank you for contacting us.
I have checked our site, and that option still works fine. https://prnt.sc/otzmTg3kV5uh
Please give us your site info. I need access your site to help you check that issue.
Thanks.
Hi.
Thank you for contacting us.
Please give us your site admin account. We need access your site to help you check that issue.
Thanks.
Hi Waleedhassan.
Please give us your site admin account. We need access to your site to help you check that issue.
Thanks.
Hi.
For the service archive page title, you can't edit that page with Elementor.
To change the background image of the page title of the services page, please go to Theme Options/ Service/ turn off the Inherit page title. Then you can upload your image for the archive service Title background option: https://prnt.sc/LltYTAOuNeSZ
We also have the option to customize the page title of the service page, but it still doesn't work. Please give us your site URL, admin account. We will help you fix that issue. Or you can wait for the theme update.
Thanks.
Hi.
1. With the shop archive page, you can edit with the WPBakery page builder. To change the shop page title background image, please go to theme options/ WooCommerce/ Archive Product/ and change the image at the "Archive Product title background" option: https://prnt.sc/586p8znA9gMr
2. With the blog page, I have set the blog page to publish and drag the blog page to the menu. Then you need to go to Settings/ Reading/ select blog for the Posts page options: https://prnt.sc/UFwOOWJvqsLc
3. To remove the filter on the shop page, please go to theme option/ WooCommerce/ Archive product/ and check the layout options fields: https://prnt.sc/0U8FkapcXyGC
Please recheck it.
Thanks.
Hi.
Thank you for contacting us.
Please go to edit the page, check the page options/ logo/ and remove the custom logo.
We have the option to overwrite the logo of the theme options.
Please recheck it.
Thanks.
Hi.
I have checked and fixed that issue on the mobile. The problem is from the Class details title. I have hidden the page title.
Please recheck it.
Thanks.
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