Jackie

[Jackie]

Hi.

The overlay background color using for another page. So I have added CSS to help you hide the overlay background color for the product details page.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your site FTP account. We need to enable debug to check the source code.

Thanks.

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[Jackie]

Hi.

1. For the breadcrumb, the "Gift vouchers" is the category, and the "Gift voucher" is the product name. It doesn't have a duplicate product category name. Please recheck it.

2. If you want to show the background image for the single product title, please go to Theme Options/ Shop/ Single Product and upload your picture. https://prnt.sc/uNzkrCheWCPZ

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have changed the source code at file: wp-content/plugins/kannabis-framework/kannabis-framework.php to help you change the product category order.

Please recheck it.

Thanks.

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[Jackie]

Hi Cici.

Please give us your site URL, we will help you check that issue.

Thanks.

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[Jackie]

Hi.

I have helped you fix the footer issue in another language. You create the wrong footer for the Thai language.

To translate the English footer to the Thai language, please click to plus button on the English footer to translate the footer post. https://prnt.sc/VAxhOeaX8mLZ

For the page don't show the footer, please go to edit the page, check the page option footer/ select footer: default then save the page again. That will help you display the footer.

Please recheck it.

Thanks.

 

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[Jackie]

Hi.

I have checked and fixed that issue on your website.

Please recheck it.

Thanks.

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[Jackie]

Hi.

Please give us your icon library, we will help you check it.

Thanks.

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[Jackie]

Hi.

I have checked your website, and that string is in the theme language file.

https://prnt.sc/kS1NekUxrnRJ

Please recheck it.

Thanks.

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[Jackie]

Hi.

1. To avoid the blur thumbnail image, please go to Customizer/ WooCommerce/ Product image to change the image thumbnail. The old config for the thumbnail image is 300. Change that value to 450 which will help you with a clear image. https://prnt.sc/1sOLXjodFI94

2. For the shop page is the archive page. I have helped you config the shop page as the store page.

http://ore-store.de/shop2/

Please recheck it.

Thanks.

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[Jackie]

Hi.

I have checked your site. Maybe the issue is from your Polylang config.

After changing the config at Langauge/ URL modifications/ https://prnt.sc/YjxtjKXAcy7y

Now you can see the product in thai language. https://www.sathaiva.com/language/th/shop/

Please contact to Polylang plugin, maybe they know the config to fix that issue.

Thanks.

 

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[Jackie]

This reply has been marked as private.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

You can create an FTP account and set the limit for that account to access only the folder you want.

I have used the WP File manager plugin, but it can't edit the source code to help you debug. https://prnt.sc/EZ4AX3vrU4PZ

Please check it and let me know again.

Thanks.

 

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[Jackie]

Hi.

Please check to "Set as private reply" box, that will help you protect your site info. https://prnt.sc/NnFrPBHRRJgq

Thanks.

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