Jackie

[Jackie]

Hello.

Thank you for contacting us.

Please give us your site URL, admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi.

Please go to edit the user profile, you will see the language file. https://prnt.sc/792LJ4aJA0xI

We have changed the admin profile to the English language to check.

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Hi.

The heading from the sidebar widget. Please check the appearance/ widgets/ off-canvas widget, then you will see that heading.

Thanks.

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[Jackie]

Hello.

Thank you for contacting us.

For the sitemap, please use 3rd plugin to get the sitemap for your website.

https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/

Thanks.

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[Jackie]

Yes, if you need help, please let us know again.

Thanks.

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[Jackie]

Yes, maybe have the cache on your browser. If you still have the issue, please let us know again.

Thanks.

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[Jackie]

Hi.

Please set your product ( booked product ) with Virtual and Downloadable, then your order will auto-completed without processing via the back-end. https://prnt.sc/UR7RGRPYEkso

Then you will receive only one email.

https://wordpress.org/support/topic/woocommerce-stuck-on-processing-0-payment/

Please recheck it.

Thanks.

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[Jackie]

Hi.

I don't see your attached image. Please upload your image to another online resource and give us the link.

https://prnt.sc/DTEokr5RZ4KI This is your greenhouse flower sub-category?

I still see the description of that category. Please recheck it.

Thanks.

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[Jackie]

Do the email function works fine on your site? Some hosting doesn't provide the email function. So you need to use the 3rd plugin to config the SMTP on your site.

Thanks.

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[Jackie]

Yes, I don't know that theme, but with Célina you need to install the MC4WP plugin for the subscription. Or you can use another plugin as you want.

Thanks.

 

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[Jackie]

Hi.

We have checked and helped you fix that issue on the mobile. But if you have the product attribute too long: Antracitas medžio imitacija, it will over the width of the website.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I don't see the top bar content on the mobile. https://prnt.sc/aEifm337xjKh

Please clear the cache and recheck it again.

Or give us the link have that issue, and we will help you check it again.

Thanks.

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[Jackie]

https://prnt.sc/uAesFOydImAu

https://lesfantaisiesducbd.fr/categorie-produit/accessoires-et-equipements/accessoires-a-the/

On this page, we still see the description of the sub-category. Please recheck it and let us know more about your issue.

Thanks.

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[Jackie]

Hi.

As I see, you have disabled the topbar, search icon, and search box in the mobile menu. It still has the shopping cart icon. https://prnt.sc/BQSNnb1kHSlK

Do you want to hide the mobile menu? We can help you do that with some custom CSS code.

Thanks.

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