Jackie

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Viewing 15 posts - 1,366 through 1,380 (of 5,030 total)
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  • 3 years, 9 months ago in reply to: No answer to 2 tickets #27753

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Sorry for the late response.

    Please recheck it. We have checked and replied to your ticket.

    Thanks.

    3 years, 9 months ago in reply to: WordPress crons do not run unless someone visits your site #27752

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    To add a cron job to server, you can follow the article below:

    https://blog.cpanel.com/how-to-configure-a-cron-job/

    https://www.cyberciti.biz/faq/how-do-i-add-jobs-to-cron-under-linux-or-unix-oses/

    Or you can contact your hosting provider.

    Thanks.

    3 years, 9 months ago in reply to: Send Booked confirmation emails right away. #27751

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Don't worry about that, one email for the Booked confirmation email. It uses for both payment or none payment booking.

    Thanks.

    3 years, 9 months ago in reply to: Celina Framework: Download Failed #27750

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    HI Digital Artworks.

    Please follow that link and increase your PHP config.

    Recommended PHP Configuration Limits

    That can help you fix the issue.

    If you still have the issue, please submit another topic and give us your site URL, and admin account. We will help you check it soon.

    Thanks.

    3 years, 9 months ago in reply to: Products template #27738

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    This is the reset value button, when you select the attribute option, it will display that link to reset.

    https://prnt.sc/UJyvdvunK7sp

    Please recheck it.

    Thanks.

    3 years, 9 months ago in reply to: Products template #27729

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    We have added CSS to help you style the product details page. The issue is when you use the 3rd plugin to overwrite the WooCommerce template layout. It can break the layout.

    Now it works fine. Please recheck it.

    Thanks.

    3 years, 9 months ago in reply to: Problem with font awesome #27728

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Yes, sometimes the issue is when you update the plugin. Don't worry about that. If you have the issue, please let us know again.

    Thanks.

    3 years, 9 months ago in reply to: Category description #27726

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    We have changed the source code at the file: /wp-content/themes/kannabis/templates/archive-product-heading.php to help you display the category description format. https://prnt.sc/gMhPWe9mIKaS

    We also add the CSS to help you fix the mobile issue.

    Please recheck it.

    Thanks.

     

    3 years, 9 months ago in reply to: Problem with font awesome #27725

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    I have tried to deactivate and reactivate all your plugins. Now it works fine.

    Please recheck it.

    Thanks.

    3 years, 10 months ago in reply to: Products template #27718

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    Thank you for contacting us.

    Please give us your site admin account. We will help you check and style that layout.

    Thanks.

    3 years, 10 months ago in reply to: Category description #27717

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi again.

    We have checked and rollback the old style of the category description. We also style the description better.

    https://prnt.sc/wQZkdXnQlEgk

    With the sub-category description, it also displays below the heading.

    Please recheck it.

    Thanks.

    3 years, 10 months ago in reply to: elementor pro doesn't work on my website jhana…. #27716

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    I'm not sure about that, our theme doesn't do anything relate to Elementor Pro. Do you contact Elementor Pro? Maybe they will have the solution to activate the Pro version.

    Thanks.

    3 years, 10 months ago in reply to: Mailchimp widget badly displayed #27715

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    We have added the CSS to fix that issue at theme options/ custom CSS.

    Thanks.

    3 years, 10 months ago in reply to: Mailchimp widget badly displayed #27706

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    We have found the page has that issue. Now it works fine. Please recheck it.

    Thanks.

    3 years, 10 months ago in reply to: How to centered the text on the screenshot #27705

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5126

    Hi.

    To center that title, please add another widget title and center that title. That will help you have the center title

    https://prnt.sc/aABYOS64T-IY

    Please recheck it. I have helped you do that.

    Thanks.

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