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Hi,
Thanks for your feedback.
We have got access to your website then checked this issue. It still works fine.
Your home-page is using Footer 1 block, we edited The Footer 1 block, it works fine https://prnt.sc/gear3g
Please make sure that you have changed the Footer Block correctly. You should check it, then feedback us.
Best Regards,
Tracy
Hi,
Thank for your suggestion.
You have recommended many options about the text color and link color. But, we are afraid that if more options are added, they make customer tangled. We have ever added more options in our theme, and the solution is not suitable.
If you can, please give us the example theme or site about this question. We will consider this.
Thank you very much.
Tracy - YoloTheme
Hi,
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check your issue as soon as possible.
Best Regards,
Tracy
Hi again, YAIR Team
Because the name of the menu is too long that leads this issue. We have got access to your website to reduce the Navigation distance:17 px to get rid of the issue: http://prntscr.com/geakyi
You can check, then feedback us.
Best Regards.
Tracy
Hi,
Thanks for contacting us.
Please give us your admin account privately via checking Set as private reply checkbox.
We will check this issue.
Best Regards,
Tracy
Hi again, Will
Thanks for your contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check, then feedback you soon.
Best Regards,
Tracy
Hi again,
Thanks for contacting us.
We have got access your website again then check your issue. We found that you are using the oldest version of Sofani theme (1.0.2). Please update the latest version(1.3.2) to fix all issue related our theme.
You can refer this documentation to learn how to update our theme&plugin:
http://docs.yolotheme.com/sofani/#update_theme
Don't forget to backup all customization files before updating.
Best Regards,
Tracy
Hi, Mramorov
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check, then feedback you soon.
Best Regards,
Tracy
Hi again,
Sure. We will check again carefully then update these issues to the newest version of theme.
If you have the questions, don't hesitate to ask us. We are really to help you.
Could you please give us a 5-star rating if you feel happy with our product and customer support service.
It is important for us since it gives us more motivation and confidence to serve you even better.
Here is our product link: https://themeforest.net/item/bestruct-construction-woocommerce-wordpress-theme/19497747?s_rank=2
Thank you very much and Have a nice day.
YoloTheme
Hi again,
We have got access to your website then helped you to install some plugins. We also checked PHP version and PHP limited of your server but you are using the older version of PHP.
Please read this documentation for more details: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
After that, you can go to Bestruct > Dashboard > Import Data then import our demo website. See this image: http://prntscr.com/gd6498
Please check, then feedback us soon.
Best Regards,
Tracy
Hi again,
We have got access to your website then fixed this issue. You can configure normally.
Best Regards,
Tracy
Hi,
Thanks for your feedback.
Please give us the images which describe the texts still English words and give us your website's URL & admin account privately.
We will help you to check.
Best Regards,
Tracy
Hi again,
We have got access to your website then checked this issue. We tried to access WooCommerce > Status to see your PHP limited and PHP version on your server http://prntscr.com/gd5qin and we found that you need to increase a few of values to help you can install our sample data.
Please refer this documentation: https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
After that, you can go to BeGreen > Dashboard> Import Data to import our demo data.
Please check again, then feedback us soon if you still don't solve your issue.
Best Regards,
Tracy
