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Hi again,
Thanks for contacting us.
Before editing the Footer block, please go to Dashboard > Visual Composer > Role Manager > Post Type: Custom > check to enable Visual Composer shortcode of yolo_footer.
Check it, then feedback us soon.
Best Regards,
Tracy
Hi again,
Thanks for your feedback.
We have fixed the issue to display the select list of the Variable product as the image above.
You only create variable product > it will be displayed the select list automatically.
Check it, then feedback us soon.
Best Regards,
Tracy
Hi again,
Make sure that you have added Google API correctly.
Check it again, then give us your website's URL and admin account privately via checking Set as private reply checkbox. We will help you to check soon.
Best Regards,
Tracy
Hi again,
As we told above, you can add padding-top/ padding-bottom: 10% for image carousel shortcode.
The slider will be displayed as this image: http://imgur.com/BC3ZV64 > it seems to be ok on your website.
Please describe your questions as clearly as possible. We will help you to check it soon.
Best Regards,
Tracy
Hi again,
Our developers fixed this issue. Please go to ThemeForest market to update the newest version of our theme.
Best Regards,
Tracy Bui - YoloTheme
Hi again, @alvaro653
Thanks for your feedback.
Please increase the PHP version and PHP limited as this blog:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
If you still cannot import demo data, please create a new topic and give us your website's URL & admin account. We will help you to check.
Best Regards,
Tracy
Hi again, @alvaro653
Thanks for your feedback.
We have imported the purchase code on your website.
Please see this image: http://imgur.com/xmZAL0l to view the purchase code.
Check it, then feedback us.
Best Regards,
Tracy
Hi, Mobilya
Thanks for contacting us.
Please use PoEdit tool to translate this text.
Don't forget to refer this link learn more about how to translate:
http://docs.yolotheme.com/sofani/#translation_rtl
Best Regards,
Tracy Bui - YoloTheme
Hi again,
Do you want to display select list as this image: http://imgur.com/15EwbW3
It seems that there is the problem of Leonado theme to display it. Our developers are checking this issue.
We will feedback you as soon as possible.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi again, Yongkin
Thanks for your feedback.
Please try to use the option of Image Carousel shortcode to check your slider.
We cannot help you to add the Custom CSS because your sliders are affected and cannot make them center.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi again, @mitizaro
We are really sorry if you feel unhappy with our customer support. It seems that there is the problem of purchasing code that leads you cannot use.
We contacted our leader and they created new purchase code for you, and you can use normally.
Please check, then feedback us.
Hi again, @alvaro653
Same as @mitizaro, we create new purchase code for you, you can use normally.
In addition, we deleted your latest message about FTP account, it will help you to keep secret your information.
Best Regards,
Tracy Bui - YoloTheme
Hi again, cliveaustin
Our developers have checked this problem and they found that you cannot add Post Grid shortcode to Product Block or Footer Block. This shortcode only displays on the post, page because it needs to have an authorization content to page ID.
And they said, "Footer Block and Product Block don't support to add Post Grid shortcode of Visual Composer".
We are so sorry for any inconvenience and Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi again,
Thanks for your feedback.
We are so sorry this is our issue. Our developers are fixing this issue to add Google API option to Theme Options.
Please wait for downloading the newest version to fix this issue. We will release the newest version on this week.
Best Regards,
Tracy Bui - YoloTheme
Hi,
Thanks for contacting us.
Please go to Theme Options > General Setting > Google API to add Google API for map.
Check it, then feedback us soon.
Best Regards,
Tracy Bui - YoloTheme
Hi Again.
We have checked your site and try to translate some text via Loco Translate plugin and work fine.
Example with Related products, we have changed to Translated Related Product in our theme language file.
Now to do it, you can go to Loco Translate/ Theme/ Select Yolo BeStruct, you will see the language French http://prntscr.com/fqpk3z
Please check it again.
Thank you.
Tracy.
