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Hi again,
Thanks for your feedback.
Before updating our theme, please backup all customization files.
In addition, there are 2 ways to update our theme:
- Auto Update
- Manual Update.
Please refer this documentation for more details: http://docs.yolotheme.com/motor/#installation
Best Regards,
Tracy Bui - YoloTheme
Hi, yongkin
Thanks for contacting us.
We have got access to your website then add padding-top/padding-bottom: 10% to Image Carousel shortcode > it seems ok.
We try to use the Custo CSS to help you but unsuccessful because your slider is affected if you add the Custom CSS segment.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTHeme
Hi again,
Thanks for your feedback.
We have got access to your website then check the PHP version and PHP limited.
You haven't increased 2 values yet: http://imgur.com/emu9msX
Please increase PHP Post max size and PHP time limit as this link:
https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/
Check it, then feedback us soon. We will help you to install our demo data.
Best Regards,
Tracy Bui - YoloTheme
Hi,
Thanks for contacting us.
- We are fixing the issues which relate WooCommerce the latest version, we will release the newest version of next week.
- We are so sorry but we cannot help you to control your website. We think your server will have backup files. Please contact hosting provider about this question.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi again,
Thanks for your feedback.
It is the language of WooCommerce plugin.
Please use PoEdit tool to translate on plugins/woocommerce/i18n/languages/woocommerce.pot.
Check it again, then feedback us.
Best Regards,
Tracy Bui - YoloTheme
Hi again,
Thanks for your information.
We have checked our website and also meet the issue as you.
Our developers are checking this issue. We will feedback you on Monday.
Best Regards,
TracyBui - YoloTheme
Hi again,
Thanks for your feedback.
Because you click "import demo data" button twice times that leads your website to have many menus.
- We delete some of the menus then configure again for you.
- In addition, we went to Settings > Reading > Select a static page: Home Minimal Home.
- And a lot of configuration.
If you meet the problem, don't hesitate to ask us. We are ready to help you.
Best Regards,
Tracy Bui - YoloTheme
Ok, you're welcome!
If you have questions, don't hesitate to ask us. We are ready to help you.
Best Regards,
Tracy Bui - YoloTheme
Hi @alvaro653
Thanks for contacting us.
Please create a new topic then give us your website's URL and admin account & FTP account privately.
We will help you to check soon.
Best Regards,
TracyBui - YoloTheme
Hi again,
Thanks for contacting us.
Please tell us the words which you cannot translate by using PoEdit tool. We will help you to change by using to edit the codes.
Best Regards,
Tracy Bui - YoloTheme
Hi again,
Thanks for your getting back.
We have got access to your website then configure again for you.
Now your website works fine. Let's started to configure your website.
If you have questions, you can ask us. We are ready to help you.
Best Regards.
TracyBui - YoloTheme
Hi again,
We have got access to your website then configure again for you.
We don't choose Custom social profile on Header Right > your website works fine.
It seems that this is our issue. We will fix it then release the newest version of our theme soon.
Best Regards,
Tracy Bui - YoloTheme
Hi,
Thanks for contacting us.
WooCommerce price filter widget only displays in product archive page (shop, product categories).
It doesn't display your page (which you create). This is the default of WooCommerce plugin.
Thanks for your understanding.
Best Regards,
Tracy Bui - YoloTheme
Hi, micromu
Thanks for contacting us.
Please go to Theme Options > General Setting > Google API Key to add API Key for map.
See this image: http://imgur.com/a/OEQ4s
Best Regards,
Tracy Bui - YoloTheme
