Tracy Bui

[Tracy Bui]

Hi,

Thanks for contacting us.

Please give us your admin account privately via checking Set as private reply check box.

We will check this issue then feedback to you soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, Img

Thanks for getting back to us.

We have got access to your website:

1> For header style: We fixed the issue for you. All pages have the same header style.

2> For Newsletter form: We have configured to display on your page > they work fine.

3> Your website have used  Footer Home 8 to build the footer. Please go to Dashboard > Footer Blocks > Open Footer Home 8 > Then edit footer widgets as you want.

You can see this image for more details: http://imgur.com/Fghsjkd.png

Please check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for your feedback.

We have got access to your website then checked Dashboard > WooCommerce > System Status > Server Enviroment. You haven't increased attributes of PHP limits yet as we recommended.

You can see this image http://imgur.com/iZk22Mn.png

Please read again our topic then increase the attributes of your PHP limits. If you don't have information about them, you should ask hosting provider to learn more.

Why we always recommend the customers who need to increase the attributes of PHP limits?

Because, the process of importing have used the ajax to import sample data. If the attributes of PHP limits are too small > the import sample data is timeout. It is the cause that you need to increase them.

Hopefully, you can understand this.

Please check again, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, Mike

Thanks for getting back to us.

1> You don't need to update the child theme of Motor. Because there isn't any updating on it.

In addition, if you want to add Custom Codes or Custom CSS on this theme, you can use Child Theme. The codes don't loose when you have updated our Theme.

For more details about this, please read this link: https://codex.wordpress.org/Child_Themes

2> To Visual Composer plugin: Firstly, you can go to Plugins > Installed Plugins > Delete the older version of Visual Composer. Then re-install the latest version.

Please go to this link to download Visual Composer 5.0 https://app.box.com/s/f4iemldbocge6joorfpwk9iueijqbpoz

3> We think you shouldn't change the name of yolo_testimonials. Because you need to change many the codes below.

Please check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi, paulinavargasin

Thanks for contacting us.

Firstly, Please read this topic learn more about how to fix this issue:

https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

If you still cannot import our sample data. You should give us your website's URL and admin account privately via checking Set as private reply checkbox.

We will check it, then feedback to you soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi, yoni

Thanks for your interest!

For your questions:

1> It seems that you want to focus RTL (right-to-left) feature.

We are really sorry, but Sofani theme haven't supported RTL yet.

2> Yes, absolutely. You can import our slider easily by one-click. Please see this documentation for more details:

http://docs.yolotheme.com/sofani/#installation

or Video Tutorial: https://www.youtube.com/watch?v=nEaVaBcg8Sk

3> You can send your request to [email protected] (this is the gmail of our leader). He will send you a sample package for your testing.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

We don't have .psd format of this image. You should get .jpg format for your website.

In addition, this topic is too long. You should create new topics on our forum. It will help us to control your questions easily.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for getting back to us.

You can try to add this Custom CSS segment to fix this issue:

@media(max-width:768px){

.yolo-main-menu .navbar-nav li.yolo-menu-item-search a{top:-14px;}

}

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for getting back to us.

We have got access to your website then add this Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to hide the expand product:

@media(max-width: 768px){

        div.light_square .pp_expand{display:none !important;}

}

it works fine.

Please check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for contacting us.

We have got access to your website then found the expand product on single product page as your description. But it doesn't exsit. You can see this image: http://imgur.com/9ipL3Wn.png

And this link: http://www.fanski.com.my/index.php/product/bm-123/#prettyPhoto/0/

Please check again, then give us exactly the link of product. We will help you to check.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi Mike,

Thanks for contacting us.

We have got access to your website then checked the issue as your descriptions:

1> We created a new page > Edit this page > then Save > it works normally.

You can see this link: http://da6.8bc.myftpupload.com/test-edit-page/

2> For Custom CSS Segments you have added on Theme Options > Custom CSS & Script make sure that you have click Save & Generate CSS to generate the CSS for your website.

In addition, your server has low PHP configuration limits and PHP version. Please check this topic then update theme to get rid of the issue of saving Custom CSS segment:

https://yolotheme.com/knowledge-base/recommended-php-configuration-limits/

3> We have found that you are using Motor theme version 1.0.o. Please update the newest version of this theme (version 1.0.4). We fixed and updated many features on this theme.

Here is the link what you can see: https://themeforest.net/item/motor-vehikal-motorcycle-online-store-wordpress-theme/15895102?s_rank=3

Please check carefully, then feedback to us soon. We are ready to help you.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, nelo

Thanks for your feedback.

Could you please give us a 5-star rating if you feel happy with our product & custom support service.

It is important for us since it gives us more motivation and confidence to serve you event better.

Here is our product: https://themeforest.net/item/motor-vehikal-motorcycle-online-store-wordpress-theme/15895102?s_rank=3

Thank you very much!

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for your feedback.

Could you please give us a 5-star rating if you feel happy with our product & custom support service.

It is important for us since it gives us more motivation and confidence to serve you event better.

Here is our product: https://themeforest.net/item/sofani-furniture-store-woocommerce-wordpress-theme/16418148?s_rank=2

Thank you very much!

YoloTheme

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[Tracy Bui]

Hi again, Nelo

Thanks for contacting us.

We have got access to your website then add Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS:

@media(max-width:768px){

.header-logo-mobile img{

padding-top:0px;

padding-bottom:0px;

max-height:50px;

}

}

@media(max-width:768px){

 header.yolo-mobile-header .yolo-mobile-header-inner{height:65px;}

}

> your logo works fine on mobile.

In addition, we removed this Custom CSS segment of your website:

header.yolo-main-header .header-logo > a > img{ max-height: none;}

You can check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thank you very much!

If you have many questions, don't hesitate to ask us! We are ready to help you!

Best Regards,

YoloTheme

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