Tracy Bui

[Tracy Bui]

Hi,

Thanks for contacting us.

Make sure that you have chosen the logo on Theme Options > Logo & Favicon > Logo > Upload your logo here.

Please check again, then give us your website's URL and admin account privately via checking Set as private checkbox if you still cannot solve your problem.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi,

Thanks for contacting us.

We have released Sofani version 1.0.3 to fix some issues:

1.0.3 |Oct 26, 2016|

    - [Fixed] Optimize sofa plugin to get data for shortcode

    - [Fixed] Style issue.

You should update our theme to fix all issues. And don't forget to backup all customization files before updating.

Here is our documentation: http://docs.yolotheme.com/sofani/#update_theme

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for contacting us.

1> To have Home V6 as our demo website, you should import our sample data. After importing, you will have all pages as our demo website.

Here is our documentation: http://docs.yolotheme.com/motor/#installation

and Video tutorial: https://www.youtube.com/watch?v=x9bVlPG3KYw

2> You don't see our shortcodes because you haven't installed our recommended/ required plugins yet. We have got access to your website then installed for you.

Now you can create a new page > add shortcode > you will see Motor Shortcodes tab as this image:

https://i.imgur.com/l5sfpvm.png

Best Regards,

YoloTheme

 

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[Tracy Bui]

Hi again, eluyendyk

Thanks for your feedback.

There are 2 ways which you can change your header style of page:

1> If you want to edit header style of all pages: Please go to Theme Options > Header > Header Layout: to select header style of all pages. Then go to Theme Options > Header > Header Customize to configure.

2> If you want to edit header style for each page: Please open your page > scroll down you will see Page Options > Page Header > Page Header Customize On/Off: On then go to Page Options > Page Header Customize to configure.

You can read this documentation for more details:

http://docs.yolotheme.com/begreen/#header_styles_each_homepage

And this video tutorial: https://www.youtube.com/watch?v=2oUEIxaLr1Y

(note: this is documentation of BeGreen theme but the process of this theme looks like Sofani theme)

If you still can not change your header style, you can ask us. We will help you to change as you want.

Best Regards,

YoloTheme

 

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[Tracy Bui]

Hi, Kieran

Thanks for contacting us.

Please go to Theme Options > Page Settings > Page Title Background > Add your background image for My-account and Wishlist page.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi, MrPrainx

Thanks for contacting us.

Please try to install & activate each plugin on your website. It seems that there is an error of your network.

You can check again, then give us your website's URL and admin account if you still can not solve this issue.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi,

Thanks for contacting us.

Firstly, please follow this documentation learn more about how to configure header of sofani theme:

http://docs.yolotheme.com/sofani/#header1

1> When we have got access to your website, it seems that you have imported Home Lookbook 1 to your website,  you can go to your Page > Scroll down you will see Page Options > Page Header Customize to control all sections to display on the header.

2> For footer: Please go to Page Options > Page Footer> to see the Footer block name which you are using on your website (Your website are using Footer Default). Please see this image:

View post on imgur.com

- After that, go to Footer Blocks > Choose Footer Default > Edit Contact Us info as you want.

You can see this image: https://i.imgur.com/efB5tDJ.png

In addition, don't forget to check out this documentation for more details:

http://docs.yolotheme.com/sofani/#footer1

Please check, then feedback to us soon.

Best Regards,

YoloTheme

 

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[Tracy Bui]

Hi again,

We have got access to your website, then went to your page > Open your page > Scroll down> Page Options > Page Header Customizer > Custom social profiles : Remove socials which you don't need.

Now the top sidebar only has Facebook social.

You can check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi, marklovetv

Thanks for contacting us.

We have got access to your website, then found that it seemed that you don't import our sample data for your website. We think you should import our sample data, it will help you to configure your website easily.

Here is our video tutorial: https://www.youtube.com/watch?v=nEaVaBcg8Sk

For your questions:

1> In order logo: You can use this Custom CSS segment on Theme Options > Custom CSS& Script > Custom CSS to fix your logo:

header.yolo-main-header .header-logo > a > img{margin-top:65px;}

2> For My account page: This is the default of WooCommerce page, you should give us your website's URL and admin account privately via checking Set as private reply check box. We will check, then feedback to you.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi,

Thanks for contacting us.

Please go to Settings > Readding > Blog pages show at most: 15 to display 15 product items on your lookbook.

You can check, then feedback to us.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, Antonio

Please go to this link to download the latest version of Visual Composer:

https://app.box.com/s/e24csz0tzakkt8f6acxdewxeqj5yhker

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, eluyendyk

Thanks for your feedback.

Please give us your website's URL and admin account privately via checking Set as private reply checkbox. We will check, then feedback to you soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Ok, you're welcome!

If you have many questions, don't hesitate to ask us. We are ready to help you.

Could you please give us a 5-star rating if you feel happy with our product and support.

It is important to us since it gives us more motivation and confidence to serve you even better.

Here is Kidzone link: https://themeforest.net/item/kidzone-children-kindergartent-wordpress-theme/14349582?s_rank=7

Thank you very much!

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for your feedback.

1> Unfortunately, this is the default of search filter, you need to change the codes and the queries of search if you want to hide the dropdown filter.

Please try to find a freelancer developer to help you.

2> You can use this Custom CSS segment:

.details-content .single-teacher .testimonials-wrapper{display:none;}

.details-content .single-teacher .feedback{display:none;}

3> If you have used the Child theme, you should copy all Custom CSS segments from Customizer to style.css file on the child theme.

Best Regards,

YoloTheme

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[Tracy Bui]

This reply has been marked as private.

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