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Hi,
Thanks for your contacting us.
We are so sorry for late response. Because our developers are checking this issue. We will check it carefully then feedback you soon.
Please be patient and wait for us.
Thank you so much.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
We tried to access your website then check this issue but we cannot find the issue.
Can you provide us with your FTP account to access your source code?
We want to access your source code to debug this issue.
Thank you.
YoloTheme
Hi,
Thanks for your feedback.
We are really so sorry for late response.
We helped you to add this Custom CSS segment to Theme Options > Custom CSS&Script > Custom CSS to hide author and comment:
.recent-news-home_1 .recent-news-container article .post-content .content-text .post-author{display:none !important;}
.recent-news-home_1 .recent-news-container article .post-content .content-text .post-count-comments{display:none !important;}
it works fine. You can check, then feedback us.
Thank you.
YoloTheme
Hi, Kate
Thanks for contacting us.
Please give us your website's URL and admin account privately via checking Set as private reply checkbox.
We will check on your website directly.
Thank you.
YoloTheme
Hi,
Thanks for your contacting us.
Can you please give us your link directly? Which page do you want to change the color link?
We will check, then help you.
Thank you.
YoloTheme
Hi,
Thanks for contacting us.
After importing our sample data, you will get these grey images. We don't provide with real images as the demo because it's secure.
We have seen your image, it seems that you have the grey images, you only select again all images from your source to replace.
Please check, then give us your website's URL & admin account privately if you get other points.
Thank you.
YoloTheme
Hi again,
Thanks for your feedback.
Please give us your FTP account privately if you want to quick-fix the out-dated files. We will arrange for a developer helping you.
Thank you.
YoloTheme
Hi again,
Thanks for your feedback.
1- Please try to add this Custom CSS segment to Theme Options > Custom CSS&Script > Custom CSS to hide the title:
.page-title-inner h1{display:none !important;}
2- You can use this Custom CSS segment to remove this effect:
.woocommerce .product-thumb .product-thumb-primary img, .single-product .product-thumb .product-thumb-primary img, .woocommerce .product-thumb .product-thumb-one img, .single-product .product-thumb .product-thumb-one img{transform:translateX(0%)!important;}
Please check, then feedback us.
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
- Firstly, you need to backup all customization files which we made or write them to ChildTheme before updating our theme. Because they will be lost if you don't backup 🙁
For your question:
1- Please help us check again your logo link:http://tst.exoticwatches.soft4mobile.fr/wp-content/uploads/2018/08/logo_EW.png
Because we cannot access it. This also is the cause of your issue.
2- Please go to Theme Options > Footer> See the footer which you are using.
Then go to Rubino > Footer Blocks > Find your footer.
3- Currently, Rubino theme doesn't support to add a background for menu. You should edit the source code to make it.
Please check, then feedback us.
Best Regards,
YoloTheme
Hi again,
Thanks for getting back to us.
We tried to access your website https://campisol.com/ then find recent news shortcode on your site but unsuccessfully.
Please provide us with your link and link admin account directly. We will help you to hide the author and comment directly.
Thank you.
YoloTheme
Hi again,
Thanks for getting back to us.
We understood your issue. Don't worry about us. Because WooCommerce plugin has some new files which our theme hasn't updated yet.
We will have a plan to update our theme soon. And this warning isn't affected your website.
We are so sorry for any inconvenience and thanks for your understanding.
Best Regards,
YoloTheme
Hi again,
Thanks for your feedback.
1- We have got access to your website https://www.brightnetworks.co.za/ then find Access Control Menu as your image, but it seems that you have configured your menu again. See 1image.png
2- We also see CCTV menu, it works fine.
3- We also found DStv in Solution menu, see 2image.png
4- We are so sorry but we don't understand this question clearly.
Please check all, then feedback us.
Best Regards,
YoloTheme
