Tracy Bui

[Tracy Bui]

Hi again,

Please go to Theme Options > Header > Header Scheme > Header background to change the background of the header. We checked on our website . it works fine.

You can check again, then give us your website's URL and admin account privately via checking Set as private reply checkbox if you still can not solve this.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

After changing background color, you need to click Save & Generate CSS to save the configuration.

Please check, then feedback to us.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

We still create a new slider of Slider Revolution on your website.

You can not activate because you don't have a license key of Slider Revolution.

If you want to have a license key you need to buy this plugin. You will use the advanced feature of Slider Revolution after buying.

Hopefully, you understand this.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, Paulo

Thanks for your feedback.

Have you customized the codes of Motor theme? We have viewed our source then seen some class and code which were deleted.

We needed to install again Motor theme on your website. Everything works fine.

Please check, then feedback to us soon.

Best Regards,

YoloTheme

 

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[Tracy Bui]

Hi,

Thanks for contacting us.

Please go to {root}/ wp-content/ themes/yolo-begreen/language/ yolo-begreen.pot to translate your language.

Don't forget to check out this documentation to learn more about how to translate language:

http://docs.yolotheme.com/begreen/#translation_rtl

Best Regards,

YoloTheme

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[Tracy Bui]

Hi,

Thanks for contacting us.

This is the position of Header Custom Left position if you don't want to display the elements of this position. Please add this Custom CSS segment on Theme Options > Custom CSS & Script > Custom CSS to hide this:

#yolo-header.header-sidebar .vertical-header-wrapper .header-customize{display:none;}

You can check, then feedback to us.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for your getting back.

We have got access to your website then:

1> We added this Custom CSS segment on Customizer > Custom Code > Custom CSS to fix the issue of search and logo on mobile. The cause is your logo too large on mobile:

@media(max-width: 768px){

header .navbar-brand .yolo-logo-img{max-width: 210px !important;}

}

- For search field: Unfortunately, we can not help you. This is the default of search on Kidzone. We need to edit the code to change as your requirement.

Please try to find a freelancer developer to help you.

2> For topbar:

- We added Menu name: Right Menu to get socials.

- Then go to Customizer > Header > Top Bar > TopBar Right Menu: On 

- Add Custom CSS segment on Customizer > Custom Code > Custom CSS.

You can check on your website.

3> We added this Custom CSS segment:

h4.widget-title{

font-family: "Times New Roman", Georgia, Serif !important;

}

Note: change for your suitable font-family value.

4>  For Visual Composer and Revolution Slider plugin:

We bought Visual Composer/ Slider Revolution plugin and got its extended license. So, we have attached Visual Composer/Slider Revolution plugin in the full package of Kidzone, so you can install without using Visual Composer's lisence key.

You should update Visual Composer from the latest version together with our Kidzonetheme.

Please give this link to download the latest version of 2 plugins:

- Visual Composer: https://app.box.com/s/e24csz0tzakkt8f6acxdewxeqj5yhker

- Slider Revolution:  https://app.box.com/s/2jsl737q8oy5s6sz8h312esmkjaigomy

Best Regards,

YoloTheme

 

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[Tracy Bui]

Hi again,

We have got access to your website then checked again version fo Canifa which you are using.

You are using the older version of this theme (1.0.2). You can see this image:

https://i.imgur.com/pN0zvrV.png

The latest version is 1.0.7, please update the latest version of our theme to check the texts in the language file.

You can follow this documentation learn more about how to update our theme:

http://docs.yolotheme.com/canifa/#installation_update_theme and don't forget to backup all customization files before updating.

Please check, then feedback to us.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Have you used the latest version of Canifa theme?

Please give us your FTP account privately via checking Set as private reply check box.

In addition, you need to provide your language & and the text which you want to translate. It is difficult for us because we don't know which text that you want to translate.

Note: Make sure that you make step by step this guide:https://yolotheme.com/knowledge-base/how-to-translate-language-on-kidzone-children-kindergarten-wordpress-theme/

Please check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, itehouse

We are really sorry but we can not team view to check your website.

Please give us your website's URL and admin account. We will check then explain each issue as clearly as possible for you.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi, Paulo

Thanks for contacting us.

- In order sidebar of shop page: Please go to Theme Options > WooCommerce > Archive Product > Style: Style 2 to display sidebar > Then choose sidebar position in Archive Product Sidebar option and select Archive Product Left Sidebar/ Archive Product Right Sidebar to choose the default of sidebar which displays on Shop page.

You can see this image for more details: https://i.imgur.com/wBltx6V.png

- For header question: Please read this documentation for more details:

http://docs.yolotheme.com/sofani/#header1

Note: this is documentation of sofani theme, but the structure of Motor looks like this theme. You can refer this.

Please check, then feedback to us soon.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again,

Thanks for your getting back.

We have checked again on our language. We still find these text in  yolo-canifa.pot file.

Please see this image for more details: http://prnt.sc/ctze98

You can check again, and make sure that you have used the latest version of Canifa theme.

Please check, then feedback to us.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi,

Thanks for contacting us.

There are many issues that cause your website loads slowly.

Please read this blog for more details: https://yolotheme.com/4-reasons-why-your-wordpress-website-is-too-slow/

Hopefully, you can find the solution for your website. In addition, you can give us your admin account privately via checking Set as private reply checkbox. We will try to find the issue for you.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, itehouse

Thanks for your feedback.

Please give us your website's URL and admin account privately via checking Set as private reply check box. We will check your website directly.

Best Regards,

YoloTheme

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[Tracy Bui]

Hi again, Paulo

If you have many questions, don't hesitate to ask us. We will check and help you as soon as possible.

Best Regards,

YoloTheme

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