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Hello.
Thank you for contacting us.
Please give us your site URL, admin account. We will help you check it soon.
Thanks.
Hi again.
We have checked and imported the demo data to your site.
Please check it again.
The issue from the 3rd plugin WPForm lite.
Please check that plugin again.
Thanks.
Yes, We are trying to fix the issue. We will check and let you know soon.
Thanks.
Hello.
Thank you for contacting us.
We have checked and fixed that issue on your site.
Please check it again.
Thanks.
Hi again.
You can use that link for the register account page: http://haffi.co.uk/my-account/
Please check it again.
Thanks.
Can you give us your Cpanel account? We need to debug the config and source code.
Thanks
Hello.
Thank you for contacting us.
Yes, we have checked and found that issue on your site.
Please give us your site admin account. We will help you fix that issue soon.
Thanks.
Hi again.
We have received a bad review from you about my theme.
Sorry for the Elementor Pro. We can't include the package in our theme because of Envato Policy. If we give the customer the package, they will block my account and remove all our items.
"Even with the license, we do not allow authors to distribute Elementor Pro in their items. You can only use the basic version and customers can purchase directly from Elementor if they need the Pro version. Please remove Pro from all of your items. "
Sorry for that.
Thanks.
Hi again.
Can you tell me know about that URL https://cysep.com/wp-content/bitnami/wordpress/?
Where is the bitnami folder? Do you have a cPanel account? I'm afraid the issue is from the config or folder install.
Thanks.
Hello.
Thank you for contacting us.
1. You are choosing the page layout as container fluid. That will have empty space left right as you see.
Please go to edit the page and choose page layout fullwidth. https://prnt.sc/lZ0_-hgz91o6
2. Please give us your site URL, we will access your site and help you find that issue.
Thanks.
Hi again.
1. For the footer, you can edit the footer with the WPbakery page builder. https://prnt.sc/pH8qxAQSGNBg
2. For the location filter, we will check and add this to our theme next time.
3. To display the different classes for the menu item, you can use our shortcode Yolo Class and filter by categories.
4. To disable the page comment, we have disabled the option at theme options/ pages/ page comment.
5. We have added CSS to help you reduce the mobile logo height. Now it looks better.
6. Yes, you can add the social icon on the header by going to theme options/ header/ header 2 ( as your select )/ header customize left/custom social profile https://prnt.sc/dJ1mrksRA8au
7. You can change the WPBakery page role to allow editing page by WPBakery. We have helped you do that.
8. Yes, you can add a register link for the class register button, please go to edit the class/ register link config.
9. Please go to edit your slider at the revolution slider to change that text "Get started"
10. To change any string in our theme language, you can use the Loco Translate plugin to do that. This is some tip to do that: https://www.youtube.com/watch?v=_fZTe2Ae_SA
Please check it again.
Thanks.
Hi again.
We found the 500 internal server error on your theme, please change the permission to the wp-config.php file to read & write. We need to enable debug log to find the issue.
If yes, please give us your FTP account. We can use the WP File Manager to change the source code, but sometimes it will raise the issue when editing the PHP file.
Thanks.
