Jackie

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Viewing 15 posts - 2,731 through 2,745 (of 5,025 total)
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  • 5 years, 3 months ago in reply to: BeGreen Theme – several issues #23344

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    Can you give us your site URL and admin account? We will check and help you fix all the issues soon.

    Thanks.

    5 years, 3 months ago in reply to: Comment installer une demo #23342

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    To install the demo data, please install all the recommended plugin, then go to BeGreen/ Dashboard, click to import data, and click to install the demo. Please wait a few minutes to install demo data, do not close that tab.

    Thanks.

    5 years, 3 months ago in reply to: Fonts for PSD files #23340

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    1. Do you want to change the font on the PSD file or what? please let us know again.

    2. To register the purchase code, please go to  Organisk/ Dashboard, then you will see the option to add the purchase code.

    Thanks.

    5 years, 3 months ago in reply to: Changing primary color doesn't work #23338

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    As I see, the primary_color also changed on the custom_style.css file, which is file render on the theme options.

    http://holzklusiv.de/wp-content/uploads/yolo-custom-css/custom-style.css

    Please check it and let me know again where the color can't change.

    Thanks.

    5 years, 3 months ago in reply to: Getting a 404 when I try to go to the ClassTimetable #23332

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121
    This reply has been marked as private.
    5 years, 3 months ago in reply to: WooCommerce Product Image doesn't appear from mobile #23315

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked and fixed that issue on the single product page on the mobile.

    The issue from the auto height option of the Carousel slider. Now it works fine.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Changing primary color doesn't work #23314

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    For the color config, when you save the theme option, it will render the config to the CSS file. I'm afraid your site using cache or browser cache, that is a reason you can't see the change on the front-end.

    Please check it again and give us your site URL, admin account info. We will help you check it soon.

    Thanks.

    5 years, 3 months ago in reply to: CHANGE PRIMARY COLOR, HEADER COLOR AND TYPOGRAPHY #23313

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Please give us your site URL, admin account info. We need to access your site and check that issue to find the solution.

    Thanks.

    5 years, 3 months ago in reply to: Issue with the portfolio section #23311

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    We have checked your portfolio page, the categories filer still works fine.

    Maybe you have fixed that issue or the issue from the cache page or browser.

    Please check it and let us know again if you need help.

    Thanks.

    5 years, 3 months ago in reply to: My Site Not Opening #23310

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us and sorry for the late response.

    As I see, your site still works fine, maybe you have fixed that issue.

    Please check it and let me know again if you still need help.

    Thanks.

    5 years, 3 months ago in reply to: progress bar #23309

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    As I see, you can create each single product layout for each product with the unique progress bar, then assign the product you want to the single product layout.

    It will take a lot of time, but I think that is what you want. Because the progress bar is unique for each product, then it is the custom info for the WooCommerce.

    You can try my solution in that case.

    Thanks.

    5 years, 3 months ago in reply to: Default Single Product Layout #23308

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked and fixed the header config on the single product details.

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Attributes not saving in new product pages #23306

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    We have checked your site and found the issue with the custom product attribute name on the product, it has the same attribute as the attribute management. If you want to use the custom attribute on the product, you should remove the attribute on the attribute management or use another custom attribute name.

    We have change the custom attribute name on this product:

    https://bestpricecannabis.ca/shop/vapes/disposable/blossom-diamond-disposable-vapes/

    Please check it again.

    Thanks.

    5 years, 3 months ago in reply to: Is anyone going to answer my open tickets????URGENT #23305

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi again.

    Sorry for the late response. We are checking and help you solve all that issue.

    Thanks.

    5 years, 3 months ago in reply to: revolution slider vanished #23304

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    As I see, the issue from the LiteSpeed plugin, it compresses all the CSS and JS on your site to one file. That is the reason some jquery work doesn't correct.

    Please check it again and be careful to use the cache plugin.

    Thanks.

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