Jackie

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Viewing 15 posts - 4,036 through 4,050 (of 5,025 total)
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  • 8 years, 3 months ago in reply to: Empty page after demo uploading #12210

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, thank you for feedback us. 🙂

    8 years, 3 months ago in reply to: visual composer activate problem #12208

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Yes. I found that issue on your site. I have turned off Visual Composer plugin on your site and everything gone.

    Can you give us the FTP account? We will help you debug that issue and update the plugin soon.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Variations products issue #12207

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you give us your site URL, admin, FTP account?

    We will help you check that issue again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Empty page after demo uploading #12206

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    I have checked your site and found the issue with WooCommerce version. Your site uses old version 2.6.x. But with the latest version, we have updated our theme to fix the issue with WooCommerce 3.x

    Maybe some function not work with that version ( 2.6.4)

    Can you upgrade that plugin to the latest version?

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: layout changed after theme update #12181

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    Yes. We can remove the important in next update.

    Don't worry about that.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Stuck at "Please wait process post #30…" when importing demo content #12177

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Okay, feedback us again if you still have any question.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Empty page after demo uploading #12176

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    Thank you for feedback us.

    The admin account doesn't work.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: center text #12174

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you give us the demo URL about that issue? We will help you find the CSS to do it.

    Thank you.

    jackie.

    8 years, 3 months ago in reply to: Stuck at "Please wait process post #30…" when importing demo content #12172

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    We have installed the dummy data to your site.

    Please check it again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Please help me ASAP #12170

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    We have checked your child theme and found many customs in the woocommerce folder.

    After rename this folder, everything works fine.

    Please check the custom in childtheme again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Logo Carousel pictures too big #12131

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi Again.

    How can I access to your admin URL?

    As I see, maybe you forgot to update our yolo motor framework plugin.

    Please check it again.

    Jackie.

    8 years, 3 months ago in reply to: Logo Carousel pictures too big #12129

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    Please give us your site URL again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Articles upper case letters #12126

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for feedback us.

    To make the contact form have newsletter function, you need to integrate newsletter plugin.

    As with this plugin Contact Form 7 MailChimp Extension, it will help you have subscribed function to MailChimp

    Please check it again.

    Thank you.

    Jackie.

    8 years, 3 months ago in reply to: Yolo product gallery display image twice in tab/mobile view #12125

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Thank you for feedback us :).

    You're welcome.

    Jackie.

    8 years, 3 months ago in reply to: HOW DO I MODIFY MINICART #12124

    Jackie
    YoloTeam
    Topics: 0
    Posts: 5121

    Hi.

    Thank you for contacting us.

    Can you tell me more about that? What do you want with mini cart?

    You can find the min cart function at file wp-content/themes/yolo-rubino/framework/core/functions/woocommerce.php line 1498

    Thank you.

    Jackie.

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