Jackie

[Jackie]

Hi.

Thank you for contacting us.

Please give us site URL again.

Thank you.
Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

Please check your site again. We have installed the dummy data on your site.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for feedback us.

#1. Please check the cpanel account again, I can't access to your cPanel account.

#2. Please check your install plugin again, it require FTP account when install, that is why our plugin can't install via our dashboard and TGM plugin.

#3. Please increase your size PHP setting again, It response http://prntscr.com/fd7twf when I trying upload zip plugin to install on your site

Recommended PHP Configuration Limits

Thank you.
Jackie.

 

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[Jackie]

Hi.

Thank you for contacting.

To install our premium plugin, please active your purchase code first.

Please try it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

We also include the premium plugin in Envato package. You can get the plugin from Envato and install manual.

With the verify purchase code, can you give us your site URL, admin account? We will help you check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for choosing our product.

Can you give us your site URL, admin account? We will help you check that issue soon.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

As the Envato rule, we can not approve the refund for wrong purchase theme if the customer downloaded this item.

https://themeforest.net/page/customer_refund_policy

But in this case, please give us the purchase code of Motor theme, we will refund the money for this wrong purchase.

Thank you.

Jackie.

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[Jackie]

Hi Nickoarias.

Thank you for contacting us.

We have checked your site and help you install the demo data. But still have some image not get on your site, you can add manually.

We found the issue with purchase code verify from wp_remote_get function. Our theme uses that function to request my server to check the purchase and verify your license.

Can you contact your hosting provider and check that function again?

Thank you.

Jackie.

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[Jackie]

Hi Sebastian.

You can send your info via this email [email protected]

Thank you.
Jackie.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the late response

So sorry, our theme can't do something as you want. Maybe you can try another plugin to do it

As woocommerce catalog mode https://wordpress.org/plugins/yith-woocommerce-catalog-mode/

or https://codecanyon.net/item/woocommerce-catalog-mode/6806913

Thank you.
Jackie.

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[Jackie]

Hi Barsh.

Thank you for feedback us.

Please check your site again, we have added cache plugin to help you improve site speed.

Thank you.
Jackie.

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[Jackie]

Hi Sebastian.

Please resend your website info again. We don't receive any info.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us.

Can you give us your site URL and admin account?

We will help you check it again.

We also have release new version to fix the issue with WooCommerce 3.x

You should check it again.

Thank you.

Jackie.

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[Jackie]

Hi.

Thank you for contacting us and sorry for the issue.

We have released new version to fix the issue with WooCommerce 3.x

This will fix your issue.

Please update our theme to latest version 1.2.0 and check it again.

Thank you.

Jackie.

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