Jackie

[Jackie]

Do the email function works fine on your site? Some hosting doesn't provide the email function. So you need to use the 3rd plugin to config the SMTP on your site.

Thanks.

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[Jackie]

Yes, I don't know that theme, but with Célina you need to install the MC4WP plugin for the subscription. Or you can use another plugin as you want.

Thanks.

 

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[Jackie]

Hi.

We have checked and helped you fix that issue on the mobile. But if you have the product attribute too long: Antracitas medžio imitacija, it will over the width of the website.

Please recheck it.

Thanks.

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[Jackie]

Hi.

I don't see the top bar content on the mobile. https://prnt.sc/aEifm337xjKh

Please clear the cache and recheck it again.

Or give us the link have that issue, and we will help you check it again.

Thanks.

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[Jackie]

https://prnt.sc/uAesFOydImAu

https://lesfantaisiesducbd.fr/categorie-produit/accessoires-et-equipements/accessoires-a-the/

On this page, we still see the description of the sub-category. Please recheck it and let us know more about your issue.

Thanks.

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[Jackie]

Hi.

As I see, you have disabled the topbar, search icon, and search box in the mobile menu. It still has the shopping cart icon. https://prnt.sc/BQSNnb1kHSlK

Do you want to hide the mobile menu? We can help you do that with some custom CSS code.

Thanks.

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[Jackie]

Hi.

As I see, you are using the 3rd plugin to customize the product template page. You should contact the plugin to ask that question. If you use the default template, we can help you find the solution to add more additional tabs to the product details page.

Thanks.

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[Jackie]

Hi.

Can you give us your theme that doesn't need to use the Mailchimp plugin? Maybe they include the Mailchimp form in their theme.

Thanks.

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[Jackie]

Hi.

The issue is from the widget config. Please check the style/ title/ typography config, you will see the config for the accordion title.

Thanks.

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[Jackie]

Hi.

Please install the WP SMTP plugin to config the email function on your website.

Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more

Then recheck it.

Thanks.

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[Jackie]

Hi.

Sorry for the late response.

Please recheck it. We have checked and replied to your ticket.

Thanks.

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[Jackie]

Hi.

To add a cron job to server, you can follow the article below:

https://blog.cpanel.com/how-to-configure-a-cron-job/

https://www.cyberciti.biz/faq/how-do-i-add-jobs-to-cron-under-linux-or-unix-oses/

Or you can contact your hosting provider.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Don't worry about that, one email for the Booked confirmation email. It uses for both payment or none payment booking.

Thanks.

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[Jackie]

HI Digital Artworks.

Please follow that link and increase your PHP config.

Recommended PHP Configuration Limits

That can help you fix the issue.

If you still have the issue, please submit another topic and give us your site URL, and admin account. We will help you check it soon.

Thanks.

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[Jackie]

Hi.

This is the reset value button, when you select the attribute option, it will display that link to reset.

https://prnt.sc/UJyvdvunK7sp

Please recheck it.

Thanks.

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