Jackie

[Jackie]

Hi again.

We just released a new version to fix that issue. Please get that version and check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

We have checked and found that issue with another language.

Please give us your site URL, admin account. We will access your site and help you fix that issue soon.

We will release an updated version to fix that issue soon.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed that issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Please give us your link URL, we will check and give you the custom CSS to reduce that space.

Thanks.

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[Jackie]

Hi again.

As I see, you forgot to add the extra-class: 'full-width'.

Please check it again.

Thanks.

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[Jackie]

Hi again.

I have checked your site and found the issue from WPML config. You can check that issue on the WPML topic:

https://wpml.org/forums/topic/missing-backgounds-with-wpbakery/

Please check it again.

Now everything is fine.

Thanks.

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[Jackie]

Hi again.

We have checked and fixed the WooCommerce page options issue on your site.

Please check it again.

Thanks.

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[Jackie]

Hi again.

Yes, we have added the custom CSS and custom class to help you make the full-width image for the single image shortcode.

You need to add the extra class: full-width to the single image shortcode as you want full-width.

The custom CSS below:

.full-width img,
.full-width .vc_single_image-wrapper,
.full-width .vc_figure {
    width: 100%;
}

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Yes, we have added the custom CSS to help you change the parent current menu item color.

This is the custom CSS below:

@media screen and (min-width: 992px) {
    header.yolo-main-header .yolo-header-wrapper .yolo-main-menu li.current-menu-parent > a {
        color: var(--primary_color) !important;
    }
}

Please check it again.

Thanks.

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[Jackie]

Hi.

Thank you for contacting us.

Sorry, I'm not sure about that question. Can you explain more details about that, if yes, please give us some link or image about that? We will help you check the issue soon.

Thanks.

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[Jackie]

Hi again.

Sorry, I forgot to reply to the ticket. We can't access your site for 6 days ago and now still have that issue. Can you check it again?

Thanks.

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[Jackie]

Hi again.

I have checked and used the fullwidth image for the single image shortcode on this page.

http://00a.cd6.myftpupload.com/check-image-fullwidth/

1. You should use a large image.

2. Set the row setting layout to full width.

3. Set page layout fullwidth.

Please check it again.

Thanks.

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[Jackie]

Hi again.

We have checked your site and found the issue from your mobile header style. After select another style, the mobile works fine.

Please check it again.

Thanks.

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[Jackie]

Hi again.

As I see, you have already registered the purchase code and import the demo data.

Please let us know again if you still have the issue.

Thanks.

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[Jackie]

Hi again.

Can you give us your site URL, admin account? We need to check your site CSS.

Thanks.

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